Welcome to BrixFix. These Terms and Conditions ("Terms") govern your use of the website brixfix.in ("Website") and your purchase of products from us. By accessing the Website or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use the Website.

1. About Us

BrixFix ("we," "us," "our") is operated by [Legal Entity Name], having its registered office at CA Site no 1, HAL Stage, Behind Hotel Leela Palace, Kodihally, HAL II Stage, Bangalore, Karnataka 560008, India. [GSTIN: Insert Number] [CIN, if applicable: Insert Number].

2. Eligibility

2.1 By using this Website, you confirm that you are at least 18 years of age or are using the Website under the supervision of a parent or legal guardian.

2.2 Our products are intended for use by children under adult supervision, in accordance with the age recommendations specified on each product listing.

3. Products and Pricing

3.1 We make every effort to display product details, images, and prices accurately. However, we do not warrant that product descriptions, images, or other content are error-free.

3.2 All prices listed on the Website are in Indian Rupees (INR) and are inclusive of applicable taxes (GST) unless stated otherwise.

3.3 We reserve the right to modify prices, discontinue products, or limit order quantities at our sole discretion, without prior notice.

3.4 In the event of a pricing or listing error, we reserve the right to cancel any order placed at the incorrect price, with a full refund issued.

4. Orders and Payment

4.1 By placing an order, you make an offer to purchase the product(s), which we may accept or decline at our discretion.

4.2 Payment must be made in full at the time of placing the order through the payment methods available on the Website.

4.3 We use third-party payment gateways to process transactions securely. We do not store your complete payment/card details on our servers.

4.4 An order confirmation does not guarantee product availability. In case of unavailability, we will notify you and process a full refund.

5. Shipping and Delivery

5.1 We ship to addresses within India. Estimated delivery timelines will be communicated at checkout and are not guaranteed.

5.2 Risk of loss and title for products pass to you upon delivery to the shipping carrier.

5.3 Delays due to circumstances beyond our reasonable control (including but not limited to logistics disruptions, natural events, or courier delays) shall not constitute a breach of these Terms.

6. Cancellation and Returns

6.1 Orders may be cancelled only before dispatch. Once dispatched, orders cannot be cancelled.

6.2 BrixFix does not accept returns, except in cases of damaged, defective, or incorrect items, as detailed in our [Cancellation & Return Policy], which forms part of these Terms.

7. Intellectual Property

7.1 All content on this Website — including but not limited to the BrixFix name, logo, product designs, graphics, text, and the BrixFix mobile application — is the property of BrixFix or its licensors and is protected under applicable Indian intellectual property laws.

7.2 You may not reproduce, distribute, modify, or create derivative works from any content on this Website without our prior written consent.

8. Mobile Application ("BrixFix App")

8.1 Use of the BrixFix companion app is subject to its own terms and permissions, which you accept upon download and use.

8.2 Activation codes provided with physical products are for one-time use, linked to that specific product, and non-transferable once redeemed.

8.3 We are not liable for loss of digital progress or unlocked content due to factors outside our control, including device loss, uninstallation, or third-party app store issues.

9. User Conduct

You agree not to:

• Use the Website for any unlawful purpose;
• Attempt to gain unauthorized access to the Website, app, or related systems;
• Post or transmit any harmful, defamatory, or infringing content in reviews or communications with us.

10. Limitation of Liability

10.1 To the maximum extent permitted by applicable law, BrixFix shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products, Website, or app.

10.2 Our total liability for any claim arising out of your purchase shall not exceed the amount paid by you for the relevant product.

10.3 Nothing in these Terms limits liability that cannot be excluded under Indian law, including under the Consumer Protection Act, 2019.

11. Grievance Redressal

In accordance with the Consumer Protection (E-Commerce) Rules, 2020 and the Information Technology Act, 2000, the details of our Grievance Officer are as follows:

Grievance Officer: Mohan Email: brixofficial@gmail.com Address: CA Site no 1, HAL Stage, Behind Hotel Leela Palace, Kodihally, HAL II Stage, Bangalore, Karnataka 560008, India

We will acknowledge complaints within 48 hours and resolve them within 30 days of receipt, as required under applicable law.

12. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts at Bangalore, Karnataka.

13. Changes to These Terms

We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the Website following any changes constitutes your acceptance of the revised Terms.

14. Contact Us

For questions regarding these Terms, please contact us at:

BrixFix CA Site no 1, HAL Stage, Behind Hotel Leela Palace, Kodihally, HAL II Stage, Bangalore, Karnataka 560008, India WhatsApp: +91-9160000000

This document is a general template based on common Indian D2C practices and is not a substitute for legal advice. Please consult a qualified legal professional before publishing.